"Support is special because you’re putting an autonomous AI agent right in front of your customer," Upadhyay says. "You have ...

Zeus Kerravala is an eWEEK regular contributor and the founder and principal analyst with ZK Research. He spent 10 years at ...

Want to learn a new language without the typical quiz and game apps? See how Duoreader became my go-to language learning app.

Save on AI costs and keep data private. Learn local LLM setup, VRAM and RAM rules, and the best open source models to use in ...

In this episode of “Uncanny Valley,” we run through the top stories of the week and dive into why the promise of a ...

Linux still has rough edges, but Zorin OS 18 continues to impress in that it makes Linux much more approachable and even Windows-like.

Today, Human Rights First’s Innovation Lab announced the launch of ReadyNow!, a free and secure mobile app designed to help immigrants prepare for possible detention and act quickly in moments of ...

Windows 11 Going forward, updates that appear in Windows Update will utilize a simplified naming scheme designed to make it clearer to end users what is actually being downloaded. Windows 11 Users ...

If you're using Messenger on macOS, you'll want to switch to something else — and probably sooner, rather than later. According to a pair of Facebook Help Center page, Facebook is axing its Desktop ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. Spain have looked ...

The big picture: Microsoft is officially ending mainstream support for Windows 10 today, which means millions of devices still running the older OS will no longer receive new features, security ...

In brief: Microsoft's latest Windows 11 update continues the company's push to modernize the operating system, replacing legacy control panel tools, expanding AI features, and strengthening security.