When millions of people suddenly couldn't load familiar websites and apps during the Amazon Web Services, or AWS, outage on Oct. 20, 2025, the affected servers weren't actually down. The problem was ...

Trust is the ultimate product of technology. Every digital interaction depends on people who keep systems dependable, transparent and secure.

Stevie Wonder, Kim Burrell, and Questlove lead touching tributes at D’Angelo’s private funeral in Richmond, honoring his ...

Debt isn't lethal. It's the dose that makes the poison. Ask South India. Individuals and households here are the largest ...

Blast API shuts down as Alchemy steps in, forcing developers to rethink infrastructure and diversify RPC providers across ...

In the 7-minute documentary “The Future is Calling,” experts explain how the customer experience is transforming.

MTN has tapped Azure to move its analytics platform on to Microsoft's cloud, a huge move with over 22 billion records per day.

Because ultimately, it’s about AI enabling better service, deeper connection and continuous learning. When contact centers ...