Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

At Migros Bank, the leadership of the newly created Customer Relations & Experience unit within the Products & Marketing ...

Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

Entrepreneurs know firsthand that running a business in today’s world feels anything but small. The details and deadlines can ...

The mismatch causes problems when CRMs are deployed for government initiatives. CRMs are built to support a linear sales process—a deal is won, lost, or in progress. So CRMs categorize prospects by ...

Limerick-based enterprise resource planning and customer relationship management software group, HansaWorld, previously gave ...

Salesforce, Inc. (NYSE:CRM) is an enterprise software company that provides customer relationship management software.

Salesforce and NetSuite are among the best CRMs in 2025. We compared their pricing, features and more to help you determine which is best for your company.

When support teams capture and analyze the voice of the customer (VoC) — through sentiment analysis, chat transcripts and ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

CRM is presently operating within the support range, prices from which it has made substantial recoveries in the past.

As margins tighten and competition rises, captive finance firms, and now independent lenders, must adopt technology-driven, ...