A help desk professional is someone that balances customer service skills with technical competency to assistant internal employees or external clients with computer or technological issues. Internal ...
Sean has over 20 years of experience in customer service and technology support. He joined Sac State because he believes education and technology can improve lives. Sean values teaching, learning, and ...
Bring the gamer vibe into your Minecraft world! 🎮🖥️ In this tutorial, I’ll show you how to build a stylish gaming setup with a custom desk, monitor, keyboard, RGB lighting, and more! Perfect for ...
Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that cybercriminals ...
The commanding officer of the U.S. Coast Guard’s Centralized Service Desk was temporarily relieved by the service on Tuesday. The Coast Guard said via a press release Lt. Cmdr. George O. Ziwortin had ...
Hacking is hard. Well, sometimes. Other times, you just call up a company’s IT service desk and pretend to be an employee who needs a password reset, an Okta ...
Bring your gaming dreams to Minecraft! 🎮💻 In this tutorial, I’ll show you how to build a custom gaming setup with a desk, monitor, keyboard, RGB lighting, and more. Perfect for bedrooms, streamer ...
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