Hotel pricing is moving from science to art. Hotel operators are finally getting serious about price and revenue management.

Financial institutions have long relied on highly complex models – ranging from traditional asset pricing and portfolio ...

I was reading through some old Jeff Nolan posts and came across this one, and it opened a sore. Jeff comments on this CNET article about Oracle's response to Microsoft's per-CPU/socket pricing.

In the ever-evolving customer service world, innovation isn't limited to technology and process improvements—it's also reshaping how businesses pay for the tools they use to support their customers.