UK telco teams with cloud-first tech modernisation firm to deploy AI-driven automation technology to minimise downtime across mobile network, resolve issues faster and anticipating faults before ...

O2 has spun up its 5G Standalone network across several towns in Dorset, while Gigaclear has piped in full fibre to Gloucestershire.

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Broadband and mobile provider Virgin Media and O2 (VMO2) has today stated that their adoption of AI-based improvements to their automated phone system, as well as cross-skilling 5,000 agents and ...

Virgin Media O2 has doubled down on its use of AI in its customer services department as it plots a turnaround on its customer service. The company has struggled to integrate Virgin Media and O2 since ...