Successful organizations large and small leverage available technologies to manage business activities and assist in making decisions. They use information systems to collect data and process it ...

Organizations with effective problem-solving techniques mostly use knowledge transfer and communication in an informed and more natural way. The downside of his approach is that employees and teams ...

Effective knowledge management is crucial for successful AI. Here’s how organizations can optimize to improve AI-enabled customer service interactions. Organizations everywhere are understandably ...

Knowledge management systems help companies store, access and organize documents and information. Both internal teams and external stakeholders might access and use your documentation. Centralizing ...

People’s fear of intelligent machines taking over the world has long been a popular theme in science fiction. Neuromancer, Blade Runner, Westworld and The Matrix are just a few of the movies, TV shows ...

Technology and communication are pivotal in formal knowledge management processes. Despite broad definitions, knowledge management essentially means the systems and processes used by companies to ...

Twenty years ago, an office meant more or less the same thing for everyone: Employees worked in the same building, relying on a paper filing systems to organize their past and present projects. If any ...

One of a company’s greatest assets is the vast experience, knowledge and wisdom accumulated within the organization. This wealth of information—often called institutional memory or tacit ...

Let the OSS Enterprise newsletter guide your open-source journey! Sign up here. Knowledge, as the old saying goes, is power. But when that knowledge is splayed across sprawling, fragmented ...

This publication provides guidance for developing an effective lessons learned programme to enhance the strategic knowledge management initiatives of nuclear facilities and organizations. Both ...

This publication highlights the importance of mentoring and coaching for knowledge transfer across the generations of the workforce. It captures successful mentoring and coaching practices and ...