ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

ServiceNow plans automation of L1 Service Desk roles, promises more AI ‘specialists’ to come

ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for ...
No Jitter

ServiceNow launches the Autonomous Workforce

AI specialists – agentic AI agents – can autonomously perform tasks that used to require a person. And they do so just as well and faster, ServiceNow said.
diginomica

ServiceNow's Autonomous Workforce is here and it's impressive - are enterprises ready for it?

ServiceNow's launch of Autonomous Workforce and EmployeeWorks marks a credible step from AI assistance to AI execution - with governance and repeatability at its core. Whether enterprises are ready to ...

Fake Next.js job interview tests backdoor developer's devices

The Microsoft Defender team has discovered a coordinated campaign targeting software developers through malicious repositories posing as legitimate Next.js projects and technical assessment materials, ...
newscase

ServiceNow’s AI Ambitions Fuel Record Financial Performance

ServiceNow's AI revenue more than doubled, fueling record subscription growth and a $5B buyback. CEO McDermott's contract is extended as the company targets 20% growth for 2026.