Technology changes quickly, but the principle of the jobs-to-be-done framework remains steady: Customers don’t buy software; ...

Business leaders are discovering that the traditional playbook for sales productivity is failing, and businesses need to ...

Discusses How AI Can Transform HR Support and Enhance Employee Experience November 5, 2025 12:30 AM ESTCompany ...

A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

Krishnaprasad does paint an optimistic view of the future where AI agents and systems work alongside humans to maximize the ...

The Autonomous Consumer: AI agents make decisions independently, with minimal human intervention. Most consumers today ...

Discover why Salesforce (CRM) remains a strong investment amid AI disruption fears, with robust fundamentals and promising AI ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

Even though Salesforce is traditionally known for a direct-sales model, the enterprise applications vendor’s channel chief ...

Our premise is that the mantle of “King Kong” in the agentic era will belong to the first vendor that consistently ships outcomes at scale. Salesforce has the surface area, but the test is whether it ...

With AI now playing a central role in most businesses, the question of where we go next with adoption and evolution is becoming increasingly pertinent for many firms. “The combination of AI with ...

The differentiation is between companies that have a core business that’s doing well, like ServiceNow, as opposed to ...