This means human resources (HR) and the board of directors have a bigger role to play in CX than most realize. The future of ...

The professional graphic design program Affinity will be available for free, with no subscription required.  And according to its new parent company, Canva, it's going to stay that way. Forever. ...

Smart agencies dig deep into what drives a new client’s business to find hidden priorities, potential communication gaps, ...

Explore how the AI insurance industry is revolutionizing risk management and transforming client partnerships with personalized services.

Who audits the AI auditors? Just don’t ask about the tax scandal. Plus: “Synthetic customers” and a bar fight.

Tony Tjan has spent more than 15 years leading MiniLuxe, a purpose-driven beauty brand pioneering clean, ethical and ...