"Support is special because you’re putting an autonomous AI agent right in front of your customer," Upadhyay says. "You have ...

Mutual funds and global investors are betting big on Lenskart’s ₹70,000 crore IPO despite steep valuations, backing the ...

More than 40 years after she produced such gems of home entertaining wisdom, modern emulators like Meghan Markle are still ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

The program's core curriculum builds upon the Wharton School's prior research on emerging AI technology to help participants ...

Karthikeya S Parunandi’s career began far from the laboratories where he now architects the core algorithms behind advanced ...

A good SaaS business model aims for a CLV that is at least 3x higher than CAC ... How can generative AI help create smarter ...

Scaling during adversity requires focus, resilience and a willingness to lean into what makes your company unique.

The administration's push for data centers to source their own power is seen by some as a threat to utilities' business model ...

You should build responsible AI into every system from day one. These industry experts share proven ways to do it right.

AI song generation platform Udio said it would give its frustrated users 48 hours to download their songs before the company ...