On May 5, 2023 an NWC bill of $4,387.21 (attached) was received. This was promptly paid. On June 5, 2023 we received a bill for $3,149, 471.44 (image attached). This was shocking to us, given the bill ...

More than 40,000 workers in Kansas City work in the 10 largest occupations most susceptible to AI automation — especially customer service and white-collar jobs.

One Facebook creator has filed dozens of small claims lawsuits against in an attempt to fight the company's "broken" payments system.

Clyde McQueen arrived in Kansas City 38 years ago not knowing how to operate a computer. As the then-new CEO of the Full ...

One of the perks of using a credit card is the rewards, with many offering cash back based on what you spend. Redeeming the ...

A lift in one of two customer entrances to the Altoona Post Office connecting the foyer to the main floor eight steps higher has been out of order for almost two years, forcing people with ...

Exclusive: Florida man Tristen Elijah Giroux allegedly became enraged after becoming stuck in a phone tree while calling U.S. Citizenship and Immigration Services, according to previously unreported c ...

Climb, Timus, D&H, Monjur, ThreatMate, and a Colombia government-sponsored group of software companies were among those showing their wares at XChange 2025.

Thankfully, the process is fairly simple. Call the number on the back of your card to speak directly to a customer service ...

That said, finding the top CRM tools can feel overwhelming at first glance. Narrowing it down, there are five worth reviewing ...

RG&E has kicked off its community connection series this week in the Rochester area. These open house events will give people the chance to have face-to-face conversations with a customer service ...

A former server shares simple, human tips for getting better restaurant service — including why a quick fist bump beats a ...