Windows finally fixes a shutdown bug that had users second-guessing themselves for years. And now update and shut down works the way it always should have.

Windows expert Mike Danseglio joins us in the lab, to explain what you're doing wrong with Windows troubleshooting.

Pennsylvania utilities have pledged to not cut off service while the federal government shutdown has delayed a program that helps low income households pay heating bills.

PPL and UGI are preparing for customers who may have trouble paying their heating bills while LIHEAP is delayed during the ...