When support teams capture and analyze the voice of the customer (VoC) — through sentiment analysis, chat transcripts and ...

AXA Mansard Insurance Plc, a member of the global AXA Group, has announced another strong performance for the third quarter ...

Nordstrom Rack has aggressive expansion plans to hit 400 stores by 2028. With 22 new openings this year signaling big ...

The largest Indian IT services companies are signalling a fundamental shift in their business model. The change has ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

Judge Builder addresses what Pallavi Koppol, a Databricks research scientist who led the development, calls the "Ouroboros ...

Two decades into its U.S. presence, Barclays continues to invest in its partnership model, Chief Marketing and Experience Officer Lili Tomovich said.

On October 30, 2025, Comcast Corp. (NASDAQ: CMCSA, $26.98; Market Capitalization: $98.3 billion) reported 3Q25 results.

UOB’s new Innovation Group is tapping technology and talent upskilling to adapt to banking’s new “intelligent” business model ...

Oracle Database Customers Face Support Cost, Quality and Responsiveness Challenges A majority of Oracle Database customers ...

Discover whether investing in Groww's IPO is wise as India's fintech landscape evolves amid market uncertainties and high valuations.

Calculex, a Spectra Defense Technologies Business Unit, announced new enhancements to its Recorder, Integrated Processor Router ('RIPR”) Model 1401, a compact and customizable recorder engineered to ...