"I once had a customer at Macy’s who tried to pay for her purchase with a Target gift card. She yelled at me for not ...

Plans include small-scale food production and some retail use, allowing on-site baking, packaging and customer pickup at 1612 Williams Drive.

There’s a paradox at the heart of retail today — one that few address openly yet everyone feels daily: service is more needed ...

Starbucks launches a major hiring initiative to boost leadership and service by adding full-time assistant managers nationwide.

Co-op Wholesale has appointed Martin Swadling, formerly of Booker, as its new customer director. The company said the high-profile appointment signals its intent to lead on a market leading ...

Working at a retail counter means following rules you didn’t make, but customers don’t always see it that way. A customer was furious when told she needed an ID for her money order, and her anger just ...

Retail media networks (RMNs) burst onto the scene as a transformative solution for lower-funnel, point-of-purchase conversions. It’s no wonder the category is surging: eMarketer projects retail media ...

Demand for SoundHound AI’s services is skyrocketing. Acquisitions could turn it into a vertically integrated AI services provider. The stock looks expensive relative to the company's near-term growth ...

Home Depot makes a bold move to fix weak consumer demand in stores. Home Depot (HD) has recently been taking bold steps to battle a concerning pattern of customer behavior in stores. In its ...

In today’s evolving retail landscape, one of the most promising — and often overlooked — opportunities lies in the land surrounding our nation’s hospitals and medical centers. As healthcare systems ...