AT& T, one of the top phone carriers in the U.S., is noticing an alarming shift in customer behavior as it battles growing competition from rivals and faces controversy over its prices. In response to ...

As AT&T’s internet services grow in popularity, the company has decided to email customers to warn them that their monthly ...

ZDNET's key takeaways AT&T's $177 million settlement is for data breaches in 2019 and 2024.Claim up to $5,000 (first breach) ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

In a world overloaded with noise from competitor campaigns and industry hype, it’s easy for brands to get distracted by chasing the next shiny thing. But what if the real game changer isn’t out there ...

Here’s a data breach you might want to pay special attention to if you’re an AT&T customer or even a former subscriber of the service. According to multiple reports, millions of customers will be ...

After six months of beta testing, Starlink's partnership with T-Mobile officially launched on July 23. The direct-to-cell messaging service enables texting from anywhere in the US. It's not limited to ...

Count Jesse Zhang among those who think the latest version of artificial-intelligence technology is going to have a big impact on jobs. Zhang is the CEO and co-founder of Decagon, a San ...

AT&T, Inc. T recently announced the launch of new wireless plans with enticing features tailored for people aged 55 and above. By opting for the plan, customers can get one line for $40/month or two ...

Figuring out how to get support as a customer can be challenging. But with Chime — a fintech company that offers banking services purely online — contacting customer service is straightforward.

It’s a common scenario: a customer receives a call from an unknown number. Assuming it’s spam, they decline the call and continue on with their day. Only hours later, upon listening to the voicemail, ...