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The evolution of Customer Relationship Management (CRM) systems has fundamentally transformed how organizations manage customer interactions, automate business processes, and drive operational ...

Our premise is that the mantle of “King Kong” in the agentic era will belong to the first vendor that consistently ships ...

Overview: Real estate CRMs in 2025 help agents automate lead tracking, follow-ups, and sales, improving efficiency and ...

Organizations can deliver and scale exceptional customer experiences with AI, but automation only delivers full value when it's intelligently orchestrated.

The AI surge is forcing application vendors to restructure how they deliver and charge for solutions. Software companies will ...

Rajeev Butani, CEO of MediaMint, brings over three decades of leadership experience in global technology, media, and digital ...

Managing your e-mails, prospecting, keeping watch... AI agents are transforming generative AI into active assistants. We take a look at six tools, from plug-and-play to ultra-powerful developer ...

Still, adaptation beats anxiety. According to experts from Indeed and Yale, the labor market is evolving, not imploding.

A new market intelligence report from Credence Research reveals that the Global Email Client Software Market is on a path of ...

Perplexity just became the poster child for why insurers are backing away from AI companies — it got caught copying a ...

With the rise in adoption of agentic AI by companies for automation and increasing complexities of the newer versions, ...