A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

If you receive a denial letter from your insurer, don’t appeal the decision before seeking legal advice, says a leading disability lawyer.

On May 5, 2023 an NWC bill of $4,387.21 (attached) was received. This was promptly paid. On June 5, 2023 we received a bill for $3,149, 471.44 (image attached). This was shocking to us, given the bill ...

More than 40,000 workers in Kansas City work in the 10 largest occupations most susceptible to AI automation — especially ...

One Facebook creator has filed dozens of small claims lawsuits against in an attempt to fight the company's "broken" payments system.

Clyde McQueen arrived in Kansas City 38 years ago not knowing how to operate a computer. As the then-new CEO of the Full ...

One of the perks of using a credit card is the rewards, with many offering cash back based on what you spend. Redeeming the ...

September 17, 2025 – PRESSADVANTAGE – Hyperlocal Directory, a renowned platform for connecting residents with reliable local ...

Missourians who work for the Internal Revenue Service in Kansas City are feeling the effects of the government shutdown, as ...

In today's Asking Eric column, R. Eric Thomas shares a reader's advice about how to best deal with customer service ...

Technologies that support digital-first service will overtake traditional channels like phone and email as the most valuable technologies for customer service and support leaders in the next two years ...

RG&E has kicked off its community connection series this week in the Rochester area. These open house events will give people the chance to have face-to-face conversations with a customer service ...