Entrepreneurs know firsthand that running a business in today’s world feels anything but small. The details and deadlines can ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

Salesforce and NetSuite are among the best CRMs in 2025. We compared their pricing, features and more to help you determine which is best for your company.

Pipedrive and Salesforce are top CRM platforms geared toward different business needs. We compared their features to help ...

The fast changing digital economy also sees business increasingly discover that it is not enough to sell products in order to become successful, it is necessary to establish relationships. Each […] ...

Eighty-five percent of financial advisers view generative AI — AI that can be used in generating new content — as a help to ...

The mismatch causes problems when CRMs are deployed for government initiatives. CRMs are built to support a linear sales process—a deal is won, lost, or in progress. So CRMs categorize prospects by ...

SAP SE remains overvalued despite a recent correction, with growth rates and cloud backlog decelerating and high expectations ...

AI as a call center trainer, shutdown drags on (and drags down consumers), Kimberly-Clark to buy Kenvue, is AI to blame for ...

In a shorter, faster funnel, holiday PPC success comes from early engagement, adaptive pacing, and automation guided by ...

AI personas open the door to smarter marketing, stronger customer relationships and faster innovation across the franchise ...

Red Hat, the world's leading provider of open source solutions, today announced the winners of the Red Hat APAC Innovation ...