Operating a business today involves juggling sales pipelines, customer communications, and team projects, while not letting ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

This discrepancy between valuation and performance may suggest that investing in ORCL and CRM stocks is preferable to buying ...

Entrepreneurs know firsthand that running a business in today’s world feels anything but small. The details and deadlines can ...

The fast changing digital economy also sees business increasingly discover that it is not enough to sell products in order to become successful, it is necessary to establish relationships. Each […] ...

However, the analysts argued that with this move, Salesforce is moving deeper into automation capabilities, where it will ...

Columbia Threadneedle Investments, an investment management company, released its “Columbia Global Technology Growth Fund” ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track in-progress deals, and identify additional sales opportunities.  Salesforce ...

The mismatch causes problems when CRMs are deployed for government initiatives. CRMs are built to support a linear sales process—a deal is won, lost, or in progress. So CRMs categorize prospects by ...

CRM leaders can't scale AI impact until frontline users trust it. Here's how to shift from skepticism to success.