Microsoft has introduced the GPT-5.1 AI model to Copilot Studio, giving businesses the ability to build smarter, more capable ...

Freshworks Inc. (NASDAQ: FRSH) unveiled new capabilities at its flagship Refresh event, within Freshdesk, designed to help customer experience (CX) teams reduce response times, enhance resolution ...

At the CEDIA Expo/CIX Smart Stage session, Ari Supran, CEO of Sonance, reveals how AI is not just for tech experts — it is a ...

Mitel, a global leader in business communications, has today announced the global launch of Mitel Workflow Studio, a low-code/no-code integration platform powered by GenAI. Built around an intuitive ...