A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

Salesforce and NetSuite are among the best CRMs in 2025. We compared their pricing, features and more to help you determine which is best for your company.

To enhance reliability, Snowflake’s AI researchers introduced a new evaluation framework called Agent Goal, Plan, Action that ...

Pipedrive and Salesforce are top CRM platforms geared toward different business needs. We compared their features to help ...

Salesforce will not pay hackers demanding ransom after a group called ShinyHunters claimed to have stolen client information. The breach targeted a third-party app, Drift, exposing customer contact ...

OpenAI revealed last week the custom AI tools it uses internally. The news sent some software companies into turmoil.

When I’ve sat in on messaging exercises for tech vendors over the years, one of the most basic bits of advice given out to ...

Salesforce Service Cloud is where the majority of agentic use cases currently are. This is an area where there is high ...

Salesforce CEO Marc Benioff continues to embrace terrible ideas for improving homelessness and public order in San Francisco.

Reset passwords and enable 2FA to block phishing after 183M leak In a dramatic escalation of cyber threats on 26 October 2025 ...

Simple mistakes, such as reusing passwords or clicking unknown links, can expose fleets to costly cyberattacks.