Innovative program equips jewelers with the tools to convert more sales and strengthen customer relationships.

Ikea Retail has set a goal of providing AI literacy training to 3,000 workers and 500 leaders across the organization, according to an April 12 announcement from Ingka Group, the Ikea retailer that ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The traditional role of retail salespeople is undergoing a fundamental transformation. As ...

Forbes contributors publish independent expert analyses and insights. Kevin covers retail, airports, and the global traveling shopper. In its glory years, the travel retail channel had it easy: annual ...