Oracle's efforts to please its UK users seem to be succeeding, with a survey finding customers more content with the vendor's product support than they were a year ago. Last year's UK Oracle User ...
A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6. Oracle has ...
Oracle customers want better product support through improved call centres and more information about services. Ronan Miles, chairman of the UK Oracle User Group, told ZDNet Australia's UK sister site ...
With the deadline for a settlement missed, Oracle Corp. and the independent user group that’s focused on Oracle’s business applications are still at odds, and negotiations are in limbo. The company ...
Oracle needs to focus more on supporting existing customers than on winning new sales, according to Clive Walker, chairman of the Oracle User Group, writes Shan Kelly. That was his message to Philip ...
Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...
An Oracle executive fielded a salvo of questions purportedly from PeopleSoft users on Thursday. Many wanted to know about support for PeopleSoft products should Oracle’s hostile bid for the rival ...
Oracle customers on a range of significant releases have a choice to make this year: Upgrade, or potentially pay more for support. While Oracle provides five years of Premier Support after a product’s ...
A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6. Oracle has ...
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