Technologies that support digital-first service will overtake traditional channels like phone and email as the most valuable technologies for customer service and support leaders in the next two years ...

Six standout early Black Friday tech deals from Amazon and Best Buy: iPad Air, ROG keyboard, Pixel 10 Pro Fold, HP laptop, Samsung 27-inch monitor.

Germany’s renewed opposition to EU Chat Control eases fears, but privacy advocates warn the fight over encrypted ...

Healthcare contact centers can improve efficiency and integration with a user-friendly, cloud communication platform that ...

Senior Correspondent SNAP benefits at risk due to the government shutdown, the AG putting Big Tech on trial, and more Length: ...

The mother of 10-year-old Autumn Bushman, who died by suicide earlier this year, said she now regrets giving her daughter a ...

Microsoft introduced a new artificial intelligence character called Mico, a floating cartoon face shaped like a blob or flame ...

Online therapy provider Talkspace acquired Wisdo Health to integrate peer support and coaching into its mental health services. Wisdo is an artificial-intelligence-powered coaching and peer-to-peer ...

Signed up for an internet plan that's left you stuck paying additional fees? Here's everything you need to know to find a broadband plan that'll fit your needs and help save costs.

Shortly after its addition of direct messages this summer, Instagram Threads is adding support for group messaging with up to 50 people. The Meta-owned competitor to X, which now has more than 400 ...

New AI Capability Integrated into CE Dash Platform Enables Clients to Query and Visualize Consumer Edge Data Instantly Using Natural Language NEW YORK, Oct. 24, 2025 /PRNewswire/ -- Consumer Edge, the ...