The evolution of Customer Relationship Management (CRM) systems has fundamentally transformed how organizations manage customer interactions, automate business processes, and drive operational ...
Using Salesforce Service Cloud, Hemadri Ravilla streamlined automotive customer service, cutting case resolution time by 40% ...
Salesforce launches a three-pillar water plan for data centers, power, and watersheds — backing restoration in Brazil and ...
Salesforce’s Sunya Norman tells Newsweek how the company is leveraging its decades-long AI experience to solve today's ...
Companies that handle large volumes of customers’ personal information have been repeatedly targeted by cyberattacks in recent years, and there is nothing new about third-party software vendors being ...
Salesforce used Dreamforce 2025 to do more than launch products. It declared a philosophical shift in how companies will operate — what Salesforce’s longtime CEO Marc Benioff called the “agentic ...
No-code website development platform company Webflow Inc. today launched App Gen, a new artificial intelligence-powered code ...
Anthropic and Salesforce expand strategic partnership to deliver trusted AI for regulated industries
Regulated and data-sensitive industries can now use Claude models from Anthropic in Agentforce Claude and Slack integration brings conversational AI into ...
It's that time again! "Mad Money" host Jim Cramer rings the lightning round bell, which means he's giving his answers to callers' stock questions at rapid speed. Energy Transfer: "I like Energy ...
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