ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...
diginomica

ServiceNow's Autonomous Workforce is here and it's impressive - are enterprises ready for it?

ServiceNow's launch of Autonomous Workforce and EmployeeWorks marks a credible step from AI assistance to AI execution - with governance and repeatability at its core. Whether enterprises are ready to ...

Gina Mastantuono

Mastantuono stepped into a combined role leading both finance and global strategy when she assumed the position of president in 2025, one of the few women to hold both roles at a Fortune 500 tech ...