Together, an electrical distributor and a tech company harnessed the power of artificial intelligence to address the ...

Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing ...

Scania Commercial Vehicles India has appointed GMMCO Ltd as its new authorized dealer partner in Northern, Eastern, and ...

October 27, 2025 – PRESSADVANTAGE – In Fall 2025, a major transformation is underway in how local businesses appear online, ...

Decisions about product priorities, service models and even investment strategies can ... of its customer base will be better ...

New ventures show short path to success, economic metrics seem contradictory, Amazon laying off 14,000 for leaner operations.

To advance this strategy and expand its reach, Strivacity has appointed Jennifer Cox as Head of Global Channels and Alliances. In this role, Cox will build out the company’s partner program, ...

Humans still matter most. Google Research head Yossi Matias argues that AI won’t replace scientists — it will multiply their ...

During Zendesk's AI Summit, several major advancements were announced including voice AI agents, video calling, and screen sharing for Zendesk Contact Center, and improved IT asset management, as well ...

Our premise is that the mantle of “King Kong” in the agentic era will belong to the first vendor that consistently ships ...

SAN RAMON, Calif., October 14, 2025--(BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced that it has been named a Leader in the inaugural IDC MarketScape: ...

AI fails because it’s guessing. When your data is fragmented and unstructured, AI lacks the context to make smart decisions.