Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

You check your bank balance, do a mental run-rate calculation, and realize you’ve got maybe eight months of oxygen left.

At some point, most of us have experienced the stress of losing a wallet — or worse, having it stolen. Beyond the hassle of canceling cards and replacing IDs is a deeper fear: What can someone do with ...

Toys ‘R’ Us reports data breach, potentially compromising customer emails, phone numbers The company says the breach impacted some data, including customer emails, but credit card information and ...