Matt Varin, higher education sales manager for CDW and moderator of the panel, opened with some statistics. According to ...

Serval is using agentic AI models to automate IT service management, but the company has a unique approach that takes ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service graph to automate ITSM.

Serval has successfully secured $47 million in funding to advance the development of AI agents specifically designed for IT service management. This significant investment highlights the growing trend ...

It’s ‘Dreamforce-eve’, but still time to slip out one early Agentforce announcement before the agentic jamboree kicks off on Tuesday, this one centered on IT service management with the promise of ...

For those willing to adjust pricing, diversify bookings and sharpen up their operations, this isn’t a setback at all.

The shipper disclosed 34,000 job cuts in operations as its chief executive is under pressure to reverse a long slump in the ...

The township reported on its website that it received several bids from multiple providers and selected Waste Management of ...

Reputation management serves as a strategic growth lever for medical practices, rather than a secondary concern.

The company listed all of the systems that went haywire, but never really identified what happened differently that day to ...