New strategic alliance between Merkle, Airship, and Salesforce enables marketers to activate mobile-first customer loyalty programs.
The good AI and AI-adjacent vendors – of which there are many – are helping organisations become nimble. They are helping ...
Quadient has launched its Parcel Pending open locker network in Italy, marking a strategic advancement in its European ...
At the Business Standard BFSI Insight Summit 2025, Salesforce CEO Arundhati Bhattacharya said customer service remains a ...
The evolution of Customer Relationship Management (CRM) systems has fundamentally transformed how organizations manage customer interactions, automate business processes, and drive operational ...
ServiceNow NOW and Figma FIG leverage software-as-a-service (SaaS) and platform-as-a-service (PaaS) technologies to offer ...