A different system provides the information that agent needs, while yet another stores the data about you as a customer ...

Elastic Partner Awards recognize partners around the world for driving innovation, adoption, and impact with Elastic’s Search ...

CX Dive spoke to three experts about the spookiest customer experiences, what they do to customers, and how they can cost ...

Cisco Germany management board member Detlev Kühne discusses how the technology giant tackled its AI transformation — and his ...

The risk from the exposure was immense, consisting of both personal customer information and sensitive corporate intelligence.

Included in the asset purchase agreement is the Reference Monitor System (RMS) to support post-production facilities, studios, and high-end residential screening rooms. RMS is a complete system ...

Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China, today announced that it has entered into a ...

Salesforce’s agentic enterprise vision puts AI to work with humans. Singlife shows how this collaboration can boost ...

Forrester Research, Inc., one of the most influential research and advisory firms in the world, and Carahsoft Technology Corp ., the Trusted Government IT Solutions Provider®, today announced a ...

Industry Recognition -- Achieved first place in J.D. Power’s 2025 U.S. Small Commercial Insurance Study, Forbes’ 2026 Best ...

The platform will enable Absa to deliver faster, more personalised financial services, while ensuring local data sovereignty ...

Opinion: Electric utilities are exceptionally good at engineering, complex systems management and disaster preparation and ...