Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

Traditionally, the term braindump referred to someone taking an exam, memorizing the questions, and sharing them online for ...

As ad blockers and privacy laws disrupt client-side tracking, marketers are shifting to server-side methods for cleaner, more reliable analytics. The post Why server-side tracking is making a comeback ...

Payment routing is often pitched as “send traffic to the cheapest or most likely-to-approve provider.” If only it were that simple.

One of the most respected entry-level cloud native certifications available today is the CNCF Kubernetes and Cloud Native Associate (KCNA). So how do you pass the KCNA certification? You practice by ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Arne Slot has admitted Liverpool are yet to find an answer for teams utilising long balls and low blocks following the 3-2 defeat to Brentford. Slot spoke openly about opponents sitting deep and going ...

I came into this review thinking of Private Internet Access (PIA) as one of the better VPNs. It's in the Kape Technologies portfolio, along with the top-tier ExpressVPN and the generally reliable ...

NEW YORK, Oct 24 (Reuters) - Snack maker Mondelez (MDLZ.O), opens new tab is using a new generative AI tool to cut costs for the production of marketing content by 30% to 50%, a senior executive told ...

President Donald Trump boarded Air Force One quickly using the small stairs due to "increased security measures" at Palm Beach International Airport on Sunday, a White House official tells Fox News.