A compelling customer service resume summary can be the difference between landing an interview or being overlooked by hiring managers. For professionals aspiring to six-figure roles in customer ...

A well-crafted summary of qualifications can set your resume apart from the competition, especially if you’re aiming for a six-figure career. This section provides a snapshot of your skills, ...

Dear Sam: I'm really struggling to see why my resumes aren't effective. I have spent time explaining what I did at each job, highlighting accomplishments, and still I don't get a response. I even ...

There’s an old adage for writers pitching a movie in Hollywood: If the premise can’t fit on the back of a business card, it’s dead in the water. That’s maxim holds true for your resume, as well.

Hiring managers are busy people. A single job posting might attract thousands of resumes. To get noticed, create a career summary (aka career objective) statement. The goal of this section is to ...

We were presenting a job-search workshop and the topic was branding. "You can brand yourself in the Summary at the top of your Human-Voiced Resume," I said. A fellow had a question. "I'm putting a ...

It takes recruiters an average of "six seconds before they make the initial 'fit or no fit' decision" on candidates based on resumes, according to research conducted by TheLadders. With this kind of ...

Dear Sam: The part of my resume that I'm struggling with the most is my summary statement. Can you share some advice about how to write one effectively? I'm so used to having an objective statement ...

Dear Sam: I'm really struggling to see why my resumes aren't effective. I have spent time explaining what I did at each job, highlighting accomplishments, and still I don't get a response. I even ...