A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

Krishnaprasad does paint an optimistic view of the future where AI agents and systems work alongside humans to maximize the ...

The traditional sales playbook is failing because of fragmented tools and information systems. Here's how sales teams can get back on the same page.

Even though Salesforce is traditionally known for a direct-sales model, the enterprise applications vendor’s channel chief ...

Salesforce and NetSuite are among the best CRMs in 2025. We compared their pricing, features and more to help you determine which is best for your company.

Discover why Salesforce (CRM) remains a strong investment amid AI disruption fears, with robust fundamentals and promising AI ...

Pipedrive and Salesforce are top CRM platforms geared toward different business needs. We compared their features to help ...

With AI now playing a central role in most businesses, the question of where we go next with adoption and evolution is becoming increasingly pertinent for many firms. “The combination of AI with ...

The differentiation is between companies that have a core business that’s doing well, like ServiceNow, as opposed to ...

Our premise is that the mantle of “King Kong” in the agentic era will belong to the first vendor that consistently ships ...

Organizations can deliver and scale exceptional customer experiences with AI, but automation only delivers full value when it's intelligently orchestrated.

Salesforce failed to address the massive wave of OAuth breaches at its Dreamforce conference, but securing third-party ...