CRM leaders can't scale AI impact until frontline users trust it. Here's how to shift from skepticism to success.

Klaviyo looks to take the cake on keeping customers engaged. It offers automation features along with strong segmentation.

Salesforce, the enterprise software powerhouse behind tools like Slack and Tableau, is the latest in a string of companies ...

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

In a business landscape where innovation moves at lightning speed, technology has evolved from a background enabler to the ...

Project Online’s going away, but smart leaders see more than a deadline — they see a chance to future-proof how their org ...

Before adding AI to your CRM, fix the work behind it. This practical framework helps align people, process and platforms for ...

How to select the finest CRM software for your business in 2025, including essential features, price data, and sales and ...

There are several prerequisites for AI to be fully effective in SAP security: System hardening: This includes securing communication interfaces, updating insecure default parameters, limiting ...

Every word is weaponized in this day and age. Just look at Marc Benioff, Dreamforce, the National Guard, and San Francisco.

Climb, Timus, D&H, Monjur, ThreatMate, and a Colombia government-sponsored group of software companies were among those showing their wares at XChange 2025.