That's a fake customer service number! Only a scam call center could turn a $428 Southwest Airlines ticket into a $4,500 ...

DICKINSON — On Monday, Ayden Waldron opened her new alterations studio, About the Fit in downtown Dickinson. This week, after ...

When support teams capture and analyze the voice of the customer (VoC) — through sentiment analysis, chat transcripts and ...

IREN Limited's $9.7B Microsoft deal and Sweetwater hub expansion could boost AI cloud growth and GPU capacity. Click for my ...

A decade after Samsung’s Family Hub Refrigerator symbolized the smart home revolution, “smartness” alone no longer sells.

NewsNation was the first to call 2024’s election. Can they do it again on Tuesday? - ‘This is a fun-sized election in which ...

In the 7-minute documentary “The Future is Calling,” experts explain how the customer experience is transforming.

Amazon says the constraint right now is power, not chips; it’s giving plenty of the latter to OpenAI. Then, Amazon solves ...

Order & Customer Pipeline -- Management emphasized a strengthening pipeline and backlog in branded products, and early signs ...

AI as a call center trainer, shutdown drags on (and drags down consumers), Kimberly-Clark to buy Kenvue, is AI to blame for ...

Scammers think they’re untouchable. But when we discovered their call center, we went in to expose them face-to-face.

Operator: Good morning, and welcome to the Bandwidth Inc. Third Quarter 2025 Earnings Conference Call. [ Operator Instructions] Please note, this event is being recorded.