6sense sees itself as your transparent Go-To-Market (GTM) AI command center, especially considering the data and intelligence it maintains. To support that goal, it has announced a number of expanded ...

Longtime NBC and Fox leader Kevin Reilly, who now runs AI startup Kartel, has a message for the entertainment figures ...

Freshworks Inc. (NASDAQ: FRSH) unveiled new capabilities at its flagship Refresh event, within Freshdesk, designed to help customer experience (CX) teams reduce response times, enhance resolution ...

The Seattle Public Library loves to promote books and reading. This monthly column is a space to share reading and book trends from a librarian’s perspective.

Freshworks has launched new capabilities to its Freshdesk solution. Freshdesk is designed to help customer experience (CX) teams reduce response times and ...

Gemini debuted on Wear OS with the Samsung Galaxy Watch 8, and the AI-powered assistant quickly changed the way I use smartwatches.

Alexa, turn on the lights.” For many of us, it’s a minor convenience. But in a smart elderly care centre equipped ...

If struggling precepts are a symptom of a cultural struggle with care, attention, and socialization, their reevaluation might ...

Cresta, the leading customer experience AI platform for human and AI agents, unveiled four major innovations at its first annual customer conference, Cresta Wave, that will define the future of the ...

In a content economy moving at algorithmic speed, creative filmmakers face a paradox: deliver work instantly, yet make it ...

Apple CarPlay and Android Auto have reimagined what's possible in the comfort of your car, but if you prefer customizing ...