A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

B2B marketing’s future lies not in generating more leads, but in generating smarter revenue. With AI, marketers can measure ...

Salesforce Marketing Cloud’s Loyalty Management provides the scalable foundation for earning and redeeming loyalty across every touchpoint. Airship powers the mobile-first customer experience, ...

Hackers claim to have stolen nearly one billion customer records from Salesforce users, including major brands raising global concerns.

AI is now a common presence in enterprises across the world, helping transform workflows for employees and customers alike, ...

There's a valuable lesson to be learned from Jurassic Park - and it's nothing to do with how carry off a pair of 'slutty little glasses' with style!

Wonderful is in the growing field of AI agents- smart software that is able to manage organizational processes on its own and ...

The autonomous AI agents will be able to attend meetings, edit documents, communicate — and perhaps run up consumption-based ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

Proposition 50 doesn’t touch the state legislative districts but could have a trickle-down effect at the state Capitol as veteran state lawmakers jump at the chance to run for new safe-blue House ...

According to a city news release, bills should include a planning case number, fee item number, description of charges and an ...