The company revealed more details about its "operational intelligence platform" for contact centers — the massive customer service operations that companies across healthcare, travel, and financial ...

Timothy Pawula is charged with transmitting obscene messages about Rep. Bob Rita and Ahleah Salefski, a former Tinley Park candidate.

Kelly Anne has over six years of experience with reporting and editing in the personal finance space. Her work has been featured in national publications including Reader’s Digest, CNBC and Forbes.

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