If you find you’re wrongly charged sales tax and the business isn’t playing ball, you can file Form A-3730 with the state Division of Taxation to ask for a refund. The wrongly collected money goes ...

You can't script that. You can't write it up. Even if I was not throwing 88 (mph), I still would be done. It's just the ...

DreamSofa’s customer experience is the phoenix rising above a sea of meh. Take their white-glove delivery standard — this isn ...

Thank you, and good afternoon, and welcome to Camden National Corporation's conference call for the third quarter of 2025. Joining us this afternoon are members of Camden National Corporation's ...

Bengaluru, 16 Oct 2025: The Amazon Great Indian Festival 2025 has transformed how India celebrates and shops during the festive season. This year, Amazon India recorded over 276 crore customer visits, ...

Have you ever sat in a restaurant, stomach rumbling, waiting endlessly for your food to arrive? Or visited a tourist site where the receptionist greeted you with a cold, dismissive tone? These are the ...

Singapore may be one of the most AI-forward markets in the world, but when it comes to customer service, AI is still missing the mark. According to Qualtrics’ "Consumer experience trends 2026" report, ...

George Clooney and the gang are heading back to Las Vegas! Two years after the actor and director teased that the next film in the Ocean's Eleven franchise already has a "great script" in the works, ...

Op-ed views and opinions expressed are solely those of the author. Maxwell House has joined the ranks of Cracker Barrel, Bud Light, Target, and Jaguar by taking a giant Woke step to destroy its iconic ...

Starbucks is rewriting its barista playbook to prioritize eye contact, warmer greetings, and a customer‑care script dubbed L.A.T.T.E. This hospitality push is aimed at reversing six straight quarters ...