How is automation boosting productivity? If you’re even plugged in slightly to the news cycle, you likely have heard pundits ...

When used for customer service, IPA enhances the customer experience with quick response times, round-the-clock availability, and virtually no human errors. Intelligent process automation (IPA) blends ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. According to Gartner, a whopping 50% of the planning and tasks managers struggle with daily ...

The companies that will thrive in 2026 have one thing in common: They’re automating the time-drains holding others back. Business automation uses technology to handle repetitive tasks ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. Every day we hear about new ways automation is transforming ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Business process automation (BPA) is undergoing a major evolution in the ...

2023 was a year of massive technological advancement. The way we work has completely shifted thanks to groundbreaking new inventions like generative AI – a tool so popular that we’re expected to see ...

Federal agencies are undertaking the “largest wholesale modernization in government history.” At the same time, says a former government IT leader in a new report, agency leaders are coming to terms ...

Researchers from MuleSoft identified 7 key digital transformation trends that will shape the future of work in 2022 and beyond. One trend, hyperautomation, could be the key to unlocking digital value.

Kore.ai Inc. is doubling down on artificial intelligence agents with the launch of a new, “no-code” platform for creating customized models that can automate knowledge-intensive operations. The ...

RPA brings to mind humanoid robots replacing human employees, but it’s actually much more benign (and beneficial) than that. With all the recent discussion about the AI-driven ChatGPT, Google Bard and ...