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The customer is always right. This is an adage that many entrepreneurs and businesses aspire to live up to. However, most entrepreneurs soon find out that customers can be difficult and irrational.

When it comes to the food service industry, dealing with challenging customers can be a regular occurrence. But sometimes the encounter is odd enough that it stands out from the crowd. That’s the case ...

The goal of the average freelancer, entrepreneur or service provider can be summed up in this basic algorithm: Get a client, land a gig, get the job done, get paid promptly, and get a repeat. If you ...

The adage “the customer is always right” rings true to a point. Your customers have a right to expect good service and a quality product at a fair price. But some clients or customers have ...

Learn how to build winning relationships, provide the right assistance at the right times, and effectively a variety of customers. Customer service care costs organizations billions of dollars each ...

Some difficult customers refuse to listen to reason, no matter how clearly it’s stated. When one “Karen” like customer refused to take no for an answer, one fed-up woodworker decided to drastically ...

While plenty of students who live off-campus have smooth landlord experiences, it’s not uncommon to encounter disputes over leases, maintenance or deposits. Dealing with a difficult landlord while ...

A cafe known for its fabulous lunches and baked goods, has closed its doors, joining a long list of eateries closing shop, according to a post on Facebook. Ana’s Kitchen Cafe, a staple in Simsbury, ...