At the intersection of innovation and aloha, Hawaii Dental Service (HDS) provides customer service that’s truly rooted in ...

DreamSofa’s customer experience is the phoenix rising above a sea of meh. Take their white-glove delivery standard — this isn ...

CarMax cut about 350 positions across its customer experience division as it looks to streamline its customer support functions.

If a customer can get help instantly, feel understood and never repeat themselves, then all the technology underneath has ...

New ventures show short path to success, economic metrics seem contradictory, Amazon laying off 14,000 for leaner operations.

Teradata reports business leaders are eager for AI in customer experience, but face data, governance, and skills challenges ...

BENGALURU: Amazon's ongoing global restructuring extended to its India operations, impacting an estimated 1,000–1,500 ...

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Service records, also known as dossiers, are the authoritative source of information about an individual's military service. Service records contain information about them on enlistment and throughout ...