Authenticating the voice on the other end of the line is critical in an age of deepfakes.
Then, in stepped Auditor General Karen Hogan who sounded the alarm. On Oct. 21, Hogan released a scathing report on CRA ...
Ottawa Citizen on MSNOpinion
Sutherland: Karen Hogan sounded the alarm on CRA call centre troubles. We should listen.
Sutherland: Karen Hogan sounded the alarm on CRA call centre troubles. We should listen. The tell-tale signs of trouble were ...
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