AI personas open the door to smarter marketing, stronger customer relationships and faster innovation across the franchise ...

Ads APIs aren’t just for social media networks anymore. Tuesday marked the launch of Roku’s Ads API, which feeds directly ...

Many software companies have jumped at the opportunity to land their own product on the market, but this list contains five in particular that showcase how AI changes CRM for the better.

SitecoreAI is a composable SaaS platform featuring the company’s Agentic Studio toolset with ready-made AI agents that offer ...

The most common backup people set up is to put their vCard QR code on their actual business card, giving them the best of ...

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

This internally focused approach suffers from low user adoption, poor data hygiene, and end-user work arounds that add friction to customer relationships and hinder the customer interaction tracking ...

The summer drilling program was designed to search for extensions to the Lion Zone, specifically down plunge from known ...

"Support is special because you’re putting an autonomous AI agent right in front of your customer," Upadhyay says. "You have ...

Technology changes quickly, but the principle of the jobs-to-be-done framework remains steady: Customers don’t buy software; ...

The sales enablement platform market is expanding as organizations adopt AI-driven tools that streamline sales processes, enhance content management, and integrate seamlessly with CRM and ERP systems ...

By DonDaddy N. KYEREMATENG The urgency to transform Insurance firms across Africa are losing time, trust and revenue to outdated systems. Manual workflows, fragmented teams and paper-based ...