MarTech investments are delivering record ROI in 2024–25, with AI, automation, and CRM integration driving measurable revenue ...

Visible transparency builds trust and turns personalization from something done to the guest into something done for them.

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

Regulated and data-sensitive industries can now use Claude models from Anthropic in Agentforce Claude and Slack integration brings conversational AI into ...

Holiday success starts with clean customer data. See how smarter list management boosts deliverability, cuts costs, and ...

ASUG Tech Connect brought AI adoption to a head. What do customers need to build with SAP AI? Is the Gen AI Hub for BTP ...

Perplexity just became the poster child for why insurers are backing away from AI companies — it got caught copying a mountweazel planted to expose data scraping. The post The latest AI-powered ...

Data connectivity is driving digital innovation in ASEAN, enabling advances in areas including real-time payments, and ...

Many software companies have jumped at the opportunity to land their own product on the market, but this list contains five in particular that showcase how AI changes CRM for the better.

Qodo calls its secret sauce context engineering — a system-level approach to managing everything the model sees when making a ...

A French airline captain trains 24 ICU clinicians in CRM to boost teamwork, reduce errors, and enhance patient safety.Click or tap here to enter text.

Fortinet's stock unexpectedly plunged more than 20% in August. Things looking were looking up for the cybersecurity vendor.