Why traditional CRMs fail government agencies

The mismatch causes problems when CRMs are deployed for government initiatives. CRMs are built to support a linear sales process—a deal is won, lost, or in progress. So CRMs categorize prospects by ...
Silicon Canals

Stefanini Group and Scopism Survey Reveals Rapid AI Adoption, Identifies Key Global Trends Shaping Service Integration and Management (SIAM)

Stefanini Group, a global tech consulting company with strong expertise in digital transformation and artificial ...
TMCnet

An Omnichannel CRM Purpose-Built for Patient Services Can Help Reduce Overall Time to Fill, Increase Fill Rates, and Drive More Patient-Months on Therapy

The white paper reviews the challenges current CRMs pose to Patient Services teams at life sciences companies and explores ...

Adobe: The Forgotten AI Winner Looking Ready For A Breakout

Adobe is positioned to benefit from AI, leveraging Firefly and seamless integration to strengthen its creative software moat. Click here to read my analysis.