Target introduces 10-4 policy; what is it and what will it do for customers?

The chain has started the “10-4″ guest engagement policy which directs employees to smile, wave and use what the “Today” show ...

New store policy will have employees smiling more in Tennessee. What to know about Target's 10-4 policy

Target is introducing a new policy requiring employees to smile and engage with customers. The "10-4 program" requires staff to greet customers within four feet of them and smile at those within ten ...

Don't forget to smile! More on Target's new 10-4 policy, what to expect at Ohio locations

Target's new policy requires employees who are within 10 feet of customers to smile, make eye contact, wave and use friendly ...