As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

The challenges of implementing AI agents in retail are less about tech and more about nerves, according to Williams-Sonoma, which moved from concept to live AI agents in under a month.

Amazon says its systems are back online again after connectivity issues persisted Monday. But reports of problems with Amazon’s cloud computing services unit AWS continue.

Amazon CEO Andy Jassy projects Rufus, the AI shopping assistant, will drive over $10 billion in annual sales. Launched in ...

Help Me Decide is live in the US now and can be found in the Amazon app (iOS and Android) and mobile browser. If you tap ...

The system doesn’t toss out a random suggestion. It provides an explanation that highlights key features, customer insights, ...

If wading through online reviews and trying to compare specifics between products gives you decision paralysis, Amazon has a new tool to help. Amazon has announced a new tool called "Help Me Decide" ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. Credit: iStock Editorial / ...

Amazon announced it is rolling out "pharmacy kiosks" beginning in December. The self-service kiosks will allow Amazon's One Medical patients to bypass brick-and-mortar pharmacies and get their ...

SEATTLE--(BUSINESS WIRE)--Amazon Pharmacy (NASDAQ: AMZN) today announced the launch of Amazon Pharmacy Kiosks, an innovative new service that allows patients to pick up prescriptions within minutes of ...

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